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Sunday, September 29, 2013

India cars: Better than new?

Even as India's new car sales stutter, the country’s used car sales are still going strong.
India’s automotive sector is going through one of its worst slowdowns in two decades. Though August sales were up year-on-year, this was only compared with last August's strike at Maruti Suzuki. The long downward trend is likely to continue for the rest of this year at least. Yet there is one part of the market that is still booming: used car sales.
According to the latest available figures, from research firm Crisil, between fiscal years 2007 (FY, ended March 2007) and FY2012, sales of used cars in India grew at a compounded annual growth rate of 22%, from 1m units to 2.6m units worth Rs520bn. That outpaced sales of new cars, which grew from 1.1m to 2m in the same period. Crisil forecasts that the used-car market will grow at 22-24%, to 7.7m units from FY12 through FY17, at which time sales of new cars will be 4.3m.
There are several reasons for this growth. For consumers who are watching their wallets, used cars offer value for money, at an average price of around Rp200,000 (US$3,155) per car, against an average of Rp400,000 for a new car. Higher excise duties and rising road taxes have made new cars more expensive, while high inflation has also raised interest rates on automobile loans. This, coupled with economic uncertainty, is prompting more car buyers to postpone a new-car purchase and turn to used cars instead.
Demand is also being fuelled by India’s smaller towns and cities, which house a growing population of upwardly-mobile but budget-conscious customers. Meanwhile, the supply of used cars has increased in recent years, as customers have begun upgrading to newer cars more frequently than earlier. With the rise of two and even three-car households, cars are better maintained, adding to the supply of good-quality cars.
A market develops
A key factor in growing this market is the rise of organized players. According to Crisil, until FY2007, the used car market was dominated by direct customer-to-customer sales supplemented by unorganised players. Organized players had a miniscule 4% market share in that year. However, the share of organized players rose to 16% in FY2012 and is forecast to grow to 25% by FY17, as companies recognize the potential in this business.
Organised companies come in several different flavours. The first is several auto makers who deal in only their own brands, in the hope that this will provide a counter cyclical revenue stream as well as boosting new car sales as customers upgrade. Auto maker Maruti became the first major organised player to enter this market, launching its used-car brand Maruti True Value in 2001. It now has over 454 outlets in 260 cities, selling around 250,000 used cars a year. Several others auto companies have followed suit, notably Tata Motors, which sold 96,827 cars under its assured pre-owned car programme last year.
Several luxury car makers, including Audi and Mercedes-Benz, have also ventured into the used-car segment, to cater for aspirational but still price-conscious buyers. India imposes 100% customs duties on luxury cars, while a fast-depreciating currency is making imported cars even more expensive. A quick turnover of new-car buyers, who tend to change their cars every two years on average, also ensures a good supply. As a result, used luxury cars cost almost half the price of their new counterparts.
Audi India, which inaugurated its pre-owned car programme in December 2012, expects to sell nearly 700 vehicles by end-2013, and to increase its pre-owned centres from 3 to 10. Mercedes-Benz India’s pre-owned cars programme sells close to 100 units a month, growing in double digits both last year and this year, while BMW India now has 10 exclusive showrooms for its pre-owned cars across the country.
Meanwhile, several auto companies have set up multi-brand used car operations. Mahindra First Choice Wheels, part of automotive group Mahindra, says it will likely sell about 65,000 used cars during FY2013. It plans to increase its 255 dealerships to 355 this year and to 500 by 2017. Toyota Kirloskar Motor, the Indian subsidiary of Japan’s Toyota Motors, also plans to expand its used-cars network, which deals in both Toyota and non-Toyota cars, from 50 outlets to 65 outlets by end-2013. Honda India sells only used Honda cars, but will accept non-Honda cars in part-exchange. Honda expects to sell up to 1,000 used cars this fiscal year through its certified programme, Honda Auto Terrace.
Rounding off these choices are several independent used-car companies, from websites such as Carwale.com, to multi-brand automobile sales and service chain Carnation Auto, which plans to have about 50 outlets by March 2014. ALD Automotive, the multi-brand vehicle leasing and fleet management business of Société Générale Group projects a 38% rise in its used-car sales by March 2014, to 2,500 vehicles.
Organized companies offer several benefits. Before being sold, the used cars are often refurbished and certified by in-house engineers. They also offer warranties of up to a year, some free services, financing schemes clear documentation, credibility, transparency and good retail networks. All of that in turn gives customers confidence, reducing their fears of being cheated and creating a virtuous cycle of higher demand.
In the long run these factors should benefit the new car market too, providing potential buyers with funds and a confidence boost by making it easier to sell their older vehicles. Indeed, even before that, the decline in new car sales is likely to start driving up prices in the used car market. That could dampen a market that is currently still in overdrive.

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